How do I manage to keep people accountable? Recently, I have been coaching several frustrated executives who are, in their words, “having a hard time holding my people accountable for results.” I created a simple model, which I call “The Ladder of Management,” to help guide the executive in understanding the requirements for accountability and […]
Tag: Management
How to Decide What to Do
“What am I going to do?” is a common question frustrated coaching clients ask. My go-to strategy is: You can feel stuck and indecisive because we tend to value not losing something more than gaining something. Some clients find working through the various possible scenarios helpful when they are at a crossroads. Here are six […]
Is Leadership What You Think It Is?
The late James MacGregor Burns, Ph.D. wrote in his seminal 1978 book, Leadership, “If we know all too much about our leaders, we know far too little about leadership. We fail to grasp the essence of leadership that is relevant to the modern age and hence we cannot agree on the standards by which to measure, recruit, and […]
How to Create Excellent Performance
What Does Excellence Look Like? “I don’t understand why three of my sales reps can be so much more successful than the rest of my team,” shared my coaching client, who is a senior sales manager at a large international firm. “What do your rock stars do differently than your garage band players?” I asked. […]